Privacy Policy

Last updated: December 2025
Your Privacy Matters: Tunex uses anonymous identifiers and stores your data securely. We never sell personal information.

1. Introduction

Welcome to Tunex ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI-powered car-tuning mobile application (the "App").

By using Tunex, you agree to the practices described in this policy.

2. Information We Collect

2.1 Automatically Collected Information

  • Anonymous User ID: A randomly generated identifier for your device.
  • Device Information: OS version, device model, App version.
  • Usage Analytics: Feature usage, session length, performance metrics.
  • Crash & Diagnostic Data: Error logs to help us improve stability.

2.2 Information You Provide

  • Car Photos: Images you upload for tuning.
  • Tuning Preferences: Chosen presets or custom style parameters.
  • Garage Data: Saved tuned images and related metadata.
  • Contact Information: Email address (only if you contact support).
  • Feedback: Bug reports, ratings, feature requests.

2.3 Subscription Information

  • Subscription Status: Whether you have an active Tunex Pro subscription.
  • Payment Data: Processed securely by Apple or Google via RevenueCat; we do not store payment details.

3. How We Use Your Information

We use the collected information to:

  • Generate AI-tuned images and deliver your requested styles.
  • Store and display your before/after images in the in-app Garage.
  • Improve App performance, develop new features, and fix bugs.
  • Send important updates, support replies, and subscription notices.

4. Data Sharing & Disclosure

4.1 Service Providers

We share data only with trusted providers necessary to run Tunex:

  • Cloud AI Service: Generates tuned images.
  • Supabase: Stores user data and images.
  • RevenueCat: Manages subscriptions and in-app purchases.
  • Analytics & Crash Reporting: Helps us understand usage and fix issues.

4.2 Legal Requirements

We may disclose information if required by law or to protect our rights.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale, your data may be transferred.

5. Data Retention

We retain your data only as long as needed for the purposes outlined or as required by law. You may delete uploads from your Garage at any time.

6. Security

We employ encryption in transit and at rest, secure access controls, and regular audits to protect your information.

7. Your Rights

Depending on your location, you may have rights to access, correct, erase, or export your personal data. Contact us to exercise these rights.

8. Children's Privacy

Tunex is not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, contact us for removal.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via the App or other appropriate means.

10. Contact Us

Questions? Email devfevm@gmail.com.